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Theatre Tickets for Disabled and Carer

Theatre Tickets for Disabled and Carer: How to Book Access Tickets

Are you a disabled theatre-goer who has heard that you can get discounted tickets? Yes, that’s right! In this guide, we cover everything you need to know about getting discounted theatre tickets for disabled people and their carers in the UK. Whether you’re looking to learn more about access tickets, how to book them, or what facilities are available, we’ve got you covered!

Key Takeaways

  • Discounted Tickets for Disabled and Carers: Access tickets provide discounted entry and special seating for disabled patrons and their carers, ensuring a comfortable theatre experience.
  • How to Book: Register on the theatre’s website or call the box office to book access tickets. Have proof of disability ready to speed up the booking process.
  • Facilities and Performances: Theatres offer wheelchair spaces, assistance for dogs, and sign language interpretation. Upcoming assisted performances in 2024 include Matilda and The Lion King.

Theatre Tickets for Disabled and Carer

What Are Access Tickets?

Access tickets are specially reserved tickets for disabled patrons and their carers. These tickets often come at discounted rates and include special seating arrangements to accommodate various needs. They ensure that everyone can enjoy the magic of theatre without facing unnecessary hurdles.

How to Book Access Tickets

Booking access tickets is easy once you know the right steps. Most major theatres have a section on their website dedicated to access tickets, often labelled “book access tickets” or “access section”. Due to the abuse of discounted tickets, many theatres now require you to register before booking these tickets. The quickest way to find out how to register is by visiting the theatre’s website or calling the box office for more information. Once you are signed up, you can book tickets online or by calling the theatre.

Proof of Eligibility

To prevent misuse of access tickets, most theatres require proof of disability. Here are some accepted forms:

  • The Access Card from Nimbus Disability
  • Hynt Card
  • CEA Card
  • UK Disabled ID Card / DID Card
  • National Rail Disabled Persons Railcard
  • Disabled Person’s Freedom Pass
  • Local travel pass for disabled customers
  • Blue Badge (both sides)
  • Certificate of Visual Impairment or Dual Sensory Impairment
  • Official confirmation in writing that you are Deaf or use a hearing aid
  • Assistance Dog ID Book
  • Evidence of receipt of government benefits for disability reasons (e.g., Disability Living Allowance, Personal Independence Payments)

Having these documents ready when you book tickets will help speed up the process.

Theatre Tickets for Disabled and Carer

Accessible Seats and Facilities

Theatres are increasingly equipped with facilities to accommodate disabled people. Here’s what you can expect:

  • Wheelchair Spaces: Reserved spots for wheelchair users.
  • Aisle Seats: Easier access for those who need it.
  • Assistance Dogs: Many theatres welcome assistance dogs and provide spaces for them.
  • Audio Description: For visually impaired audience members.
  • British Sign Language Interpreted Performances: Available for Deaf theatre-goers.
  • Parking Spaces: Dedicated parking spaces for Blue Badge holders close to the venue.

Upcoming Access Performances

If you’re looking for upcoming assisted performances in London theatres, here are some to look forward to in 2024:

  • Matilda The Musical: 16th June at 3:00pm
  • The Lion King: 30th June at 1:30pm
  • The Secret Garden: 14th July at 5:00pm
  • Operation Mincemeat: 2nd September at 7:30pm

These shows often have relaxed performances, where the environment is adjusted to be more sensory-friendly. This includes lowering the volume, dimming the house lights instead of turning them off completely, and reducing flashing lights.

Tips for a Smooth Theatre Experience

To ensure you have the best experience at the theatre, it’s advisable to arrive early. This will give you ample time to find accessible parking and get settled in your seats without any rush. Inform the theatre staff about any specific access requirements you might have. They are usually very accommodating and can assist you in finding the most suitable seating and facilities.

If you have any concerns or need additional details about the theatre’s accessibility, reaching out to the theatre directly before your visit can be very helpful. Many theatres provide detailed information on their websites, but a quick phone call can often clarify any specific needs or questions you might have. This proactive approach ensures that your visit will be as comfortable and enjoyable as possible.

discounted theatre tickets

Final Word

Accessing the theatre should be a joy for everyone. With the right information and a bit of preparation, disabled people and their carers can enjoy a wonderful theatre experience. Don’t hesitate to take advantage of the resources available and enjoy the show!


How do I book theatre tickets for disabled and carer?

You can book theatre tickets for disabled patrons and their carers through the theatre’s website or by calling the box office directly. Due to abuse of discounted tickets, most theatres require you to register beforehand. Visit the theatre’s website or contact the box office for more information on how to register. Once registered, you can book tickets online or by calling the theatre.

What proof of eligibility is needed to book access tickets?

Accepted forms of proof include The Access Card from Nimbus Disability, Hynt Card, CEA Card, UK Disabled ID Card, National Rail Disabled Persons Railcard, Disabled Person’s Freedom Pass, Blue Badge, Certificate of Visual Impairment, and official confirmation of disability from a medical professional. Check the theatre’s requirements for specific documentation.

What is an Access Card and how do I get one?

The Access Card from Nimbus Disability translates your disability into symbols that highlight the barriers you face and the adjustments you might need. It is accepted at over 3,000 venues across the UK. You can apply for the Access Card online through the Nimbus Disability website.

Are there discounted theatre tickets available for carers?

Yes, many UK theatres offer free or discounted tickets for carers. This often requires registering and providing proof of eligibility. It’s best to check with the theatre directly or visit their website for detailed information.

What facilities are available for disabled visitors in theatres?

Theatres offer various facilities such as wheelchair spaces, aisle seats, assistance for assistance dogs, audio description services, British Sign Language interpreted performances, and dedicated parking spaces for Blue Badge holders. Contact the theatre for specific facilities available at their venue.

What are relaxed performances and who are they for?

Relaxed performances are specially adapted to be more accessible for people with autism, learning disabilities, or sensory sensitivities. These performances have reduced sound levels, dimmed house lights, and additional trained staff on hand. Check the theatre’s schedule for upcoming relaxed performances.

Holly Smith

I Love Musical Theatre and made the West End World Website To Share My Experiences, Reviews & Theatre News.